State Retirement System Solutions

EMPOWERING YOU
TO EMPOWER YOUR BENEFICIARIES

Connect your customers to what they need when they need it. You have a vital role. To inform, educate, and offer accurate and secure information that helps set the future in motion for your members. They count on you to help them to fully understand their benefits, rights, and options from now until life after retirement. When notice matters®, we’ve got you covered. 

In a world dominated by change, NPC’s adaptability enables you to communicate effectively, quickly, and confidently as your beneficiaries navigate their journey to retirement.

NPC OFFERS:

From 1099’s and statements to membership guides and benefit handbooks, NPC offers solutions for secure print, mail, & fulfillment.

Your project is assigned to a SRS program manager and customer service specialist to simplify communication and oversee your project. 

Get the feel of local mailing service through the use of Mail Anywhere or first-class mail sent directly from our certified facility. 

WHAT TO EXPECT

EXPERIENCE

For over 50 years, NPC has been one of the largest suppliers of print/mail, document and data services to the Government Publishing Office (GPO).

SECURITY

We are committed to safeguarding HIPAA, and other sensitive information. NPC’s dedicated security team continuously monitors our security infrastructure to ensure adherence to rigorous security standards.

ACCOUNTABILITY

Experienced program managers develop customer processes that include layers of safeguards and controls to ensure the right information gets to the right person in the right place...on time. every time.

SERVICES

DATA & CONTENT MANAGEMENT

SECURE PRINTING & MAILING

DIGITAL INFORMATION DELIVERY

KITTING & FULFILLMENT

RETURN MAIL MANAGEMENT

DOCUMENT-TO-DATA CONVERSION

POWER IN NUMBERS

1 +

YEARS SERVING GOVERNMENT AGENCIES

1 %

DISTRIBUTION COMPLIANCE

1 +

MILLION PIECES PRINTED, INSERTED & MAILED ANNUALLY

WE'VE GOT YOU COVERED

CERTIFICATIONS & ACCREDITATIONS

  • SOC 2 + HITRUST CSF

  • FISMA NIST 800-53 Rev 4 –        Moderate Level

   • HIPAA/HITECH Compliant

EMPLOYEE CLEARANCES & BACKGROUND CHECKS

• Federal Tier 2 Moderate Background Investigation (MBI) for Employees

• General Background Check upon Hire

• Specialized Background Checks as Requested by Agencies.

ANNUAL TRAINING

• Cyber-Security Training

• Veterans Affairs Privacy, HIPPA and Information Security Awareness and Rules of Behavior

• Safety and Security Training including: Physical and Cyber security Employee Clearances/ Background Checks

 

NPC creates and contributes to solutions that help you better communicate with public employees, retirees, teachers, and other members of state retirement systems and pension plans across the country.

Our ultimate goal is to help you deliver timely, accurate and secure information to your members.

JAMIE EICHENLAUB
MANAGER - STATE GOVERNMENT SOLUTIONS

HAVE A PROJECT?

Give us a quick overview of your next state retirement system project to see how we may be able to provide a solution.

BEYOND STATE RETIREMENT
SYSTEMS

NPC integrates traditional printing, fulfillment on demand, digital delivery, and data and content management to provide cross-channel communication solutions for state government.